Questions
Commercial Windows & Storefront Glazing: Common Questions
What drives the price of a storefront or curtain wall job?
The system type, the glass makeup, framing and finish, the size and number of openings, phasing around tenants, access, and the condition of what is coming out. We price after the survey, never from a photo, and the bid is itemized by phase.
Can you work while our tenants stay open?
Yes. The job is broken into phases that each open, glaze and close a defined run of the facade, with entrances sequenced so there is always a way in. The phasing plan is written into the bid.
Do you work from our architect's drawings?
Yes. We survey the openings, then submit product data and shop drawings for review and build to the approved set. We do not re-design the facade, and any change after approval goes back through review.
Which glass has to be tempered or laminated?
US building codes require safety glazing in several locations, including glass near doorways and stairways and large panes. The lites on your elevation that fall in those locations are identified against the adopted code and marked on the shop drawings.
Will our project need TDLR registration?
Projects with costs at or above the TDLR threshold must be registered and reviewed by a Registered Accessibility Specialist, and smaller ones must still meet the Texas Accessibility Standards. We flag it at the survey; the owner's design team files it.
How long from approval to install?
It depends on the framing system and the glass makeup, since each is fabricated to size. We give you the date in writing with the bid, and the phasing plan is built around it.
Should we repair the existing storefront or change it out?
A failed insulating unit or a single broken lite can often be reglazed in the existing frame. Framing that leaks at the perimeter, has no thermal break or no longer meets the code for its location is usually the case for a new system. The survey tells you which.
Do you cover buildings outside Austin's city limits?
Yes, across Travis County, including Sunset Valley, Lakeway and West Lake Hills. In unincorporated Travis County a commercial building is checked against the county fire code, and inside a city it follows that city's adopted codes.
Is there a warranty?
Yes, the work carries a written warranty, and the framing and glass carry their manufacturers' own. The terms are set out in writing with the bid.